Can I Go?
I am pregnant, can I come? For safety, we would recommend that you do not participate in any of our tours while pregnant.
I have a bad back, will I be affected? If you have any known back, neck or other medical ailments, we advise that you not participate in any of our tours without ascertaining medical permission from your physician.
Why no children under 5 years for 4x4? We are sorry but this is due to the nature of the tour and the fact that there are only lap seat belts available on our customized jeeps.
Before the Tour
How should I/we dress? Dress in comfortable, casual clothing and flat enclosed shoes/sandals are best. Please note that some sandals can be slippery on wet/muddy surfaces.
Pickups? We do pickups from your Hotel lobby and private villas located along the West and South coasts. If you are staying at a villa please provide your address and telephone number at the time of booking. If you are staying at a private residence, there are limited locations near to hotels where we collect you. Please inquire at the time of booking.
Our friends/family are staying in another hotel. Can we sit together in the same vehicle? Each vehicle accommodates a maximum of 10 persons. Each reservation can only have one pick up location; however, a request can be made, and we will try to facilitate seating you together where possible to do so.
Can you customize a tour? Yes, we can! Your tour can be tailored to suit your needs - a great option for families, groups of friends or businesses looking to reward your loyal team members.
Can I reschedule my tour for another day? Reservations can be rescheduled at no charge, based on availability, if you contact us 48 hours or more prior to the original reservation.
Will I be refunded if I cancel my tour? Cancellations up to 1 week prior will receive a full refund. Cancellations up to 72 hours prior will receive a 75% refund. No refunds will be issued within 72 hours.
During the Tour
Is the 4 x 4 tour bumpy? Yes the tour can be bumpy at times, as it travels on paved and unpaved surfaces.
Can I sit in the front seat? No.
What happens if it’s rainy? We call it liquid sunshine! For our 4x4 tour the vehicles have plastic sides and a covered roof. We will inform you as early as possible if this is necessary.
Is there hiking involved? There is no hiking on the tour; we make stops where you get out for photo taking and refreshments.
Can I go with the same guide we had last time? You can request a Tour Guide Driver by name and we will do our best to facilitate your request.
After The Tour
How can I give feedback on my experience? We welcome all feedback directly on our website. You can also post comments on our Facebook page, and on TripAdvisor.
Can we tip the Tour Guide Driver or crew? Tipping is totally at your discretion. If you love your tour, gratuity is always welcomed, and you can provide this directly to your Tour Guide Driver or crew member(s).
